This place is nothing short of amazing! My mother was transferred to this neighborhood from her hospital and it was the absolute best decision ever! From the staff to the amenities and everything in between is absolutely wonderful! The nursing staff is so attentive and careful with my mom. The doctors explain what they're doing and what their plan is in a manner that is easy to understand. The physical and occupational therapy staff introduced themselves and greeted us all with such compassion. I've never felt so included in my moms care. Even the staff in the cafeteria are so sweet and welcoming with huge smiles as soon as you enter! The liaison Ms. Chrissy is an absolute God-sent! She went above and beyond to make my mother and our family feel extremely comfortable. She gave us a tour of the facility and showed us all the amazing things Masonic Village has to offer. She even helped me make my mom hair and manicure appointments in their fabulous salon! I just cannot rave enough about this place!I'm telling you, if you or your loved one is in search of a care facility, Masonic Village at Burlington is hands-down the best around! My entire family cannot be happier with our choice! My mom will no doubt thrive here in this community because that's exactly what this place is... A neighborhood where everyone is unashamedly expressive with their care and love for their neighbors! What a place!~ Enthusiastically satisfied neighbor!
Hands down the best rehab/retirement facility by far! The professional and friendly staff welcomed my mother with open arms, and provides her exceptional post-op rehab and medical care. The nurses, nurse assistants, and other staff continue to calm my nerves with the compassion they show my mother daily. Thank you Chrissy for being excellent!
Masonic Village is certainly one of New Jersey’s senior community. From independent living, to assisted living to full memory care, they have truly created a community for everyone.Alyssa in Marketing is truly an exceptional and caring professional in making family members feel welcomed and comfortable when taking you through the difficult decision of finding a proper place for one’s loved one. She works with both family members and residents in creating a home-away-from-home where everyone feels welcomed and secure.The residences are spotless and fresh smelling with happy and smiling residents meandering the halls and greeting friends and strangers alike. Everyone seems happy and content in a bright and cheery environment.We would recommend Masonic Village at Burlington to anyone looking for a community residence.
Enjoy the property & good neighbors. Staff friendly and receptive to needs.
My mother went to the Masonic Village at Burlington for care and rehabilitation. The entire staff, including the doctors, nurses, aides, as well as the general staff were so helpful and caring. My mother received the best care and consideration. My family and I were so thankful to have people caring for our mother who we could trust.The facility is beautiful, very well maintained and clean! My mother’s room was very clean with ample space and all the necessities. The grounds are beautiful as well.When we visited, we took our mother to the cafe, the workers were so nice, we enjoyed a meal and had fun watching the activities that the residents were partaking in.I can not express how thankful we are. We would recommend this facility to our friends and family, as well as anyone who may need care for their loved one.Thank you to all who assisted our mother, you are truly appreciated! God bless you all!
Nurse Khrystyna went above and beyond to care for me during my last stay in rehab.
Our family was happy with the rehab that was provided to our elderly family member in Jan/Feb 2024. Now that the same family member needs rehab again, Masonic Home was our first choose. Luckily they had the bed available when we needed it. . Chrissy in admissions was helpful and we are looking forward to working with Masonic to assist our family member in healing.
My Stepmom who is suffering from Dementia was at the hospital and my Father had to make a tough decision to bring her home or was it time for a higher level of care. Masonic Village stepped in and provided tremendous support during a very difficult transition. They were able to level out her medicine so that she had more peace and wasn't so agitated as she was at the hospital. We are eternally grateful for the excellent support and the team who is exceptional. Thank you!
Recently my husband had to rehab and Masonic Village ( New Hope) was his first time there. From the beginning to the discharge (22 days) was nothing less of caring, kind & professional staff. Each one played such a great part helping us thru the process. From Katie to Nicole to the actual floor of nurses Delfin, Vonnie & Melissa and his Aides Florence, Anthony & Dom. Dan w/PT was always on it giving him the Push. I was there just about every day or popped in on my lunch..Florence took so much time helping and understanding Jeff. Anthonys patience and always checking in was so needed @ night.. Dom always let me know he was there even when he was needed by another patient.The communication here was tops! Although being at rehab is not something we want but if it’s needed Masonic Village has it right!Thank you for a great experience!! Your facility is a true example of what rehab/nursing should be!!
My grandmother was a resident of the rehab facility and the nurses and aides were fantastic. She was very well taken care of. Any time we went to visit she was always clean and dry and looking presentable. If I did have any issues, it was usually resolved fairly quickly.I was not a big fan of the social worker because I felt like she didn't help us with much. My grandmother should not have been sent home because of the complex care she now requires. When I ha e asked the social worker for help with placement, she was not much help at all. But other then that, we had a wonderful experience.
My mother was recently a rehab patient at Masonic Village. She received compassionate and professional care. I especially want to thank nurse Krystina and CNA Colleen. They treated my mother with dignity and gentleness. I would highly recommend Masonic Village rehab.
All of the staff are wonderful. The marketing staff was excellent. They were very helpful and informative and patient with our several visits and many questions. The facility is clean and very well maintained. My mother, who is a new resident, is very happy that she chose Masonic Village as her new home.
My father has received excellent care during his rehab stay at Masonic Village at Burlington. From the administration to the staff I cant say enough about the experience
My father was sent to rehab here on 2/18/24. What a wonderful experience, from the nursing staff, CNA's, physical therapists, OT, speech. Everyone was so informative and pleasant. Nurse Nicole, Q, Nikki, Dan, Joanne, and Netty, all get special thank you's for being extra kind to my father. My father then had a smooth transition to the memory care unit. Thank you to Michele Schreck who was absolutely wonderful and held my hand thru this whole process. I am so impressed with the entire building. Everyone is so kind and helpful. Dementia is so very hard. Everyone here knows how to deal with it and help the family.
I had been trying to get my parents to move closer to me for the last year and have been dealing with Michelle. My mom recently fell in the house and wound up in the hospital and rehab (an hour away) which made the move closer to me a necessity. I reached out again to Michelle (as we had been touching base on the status of my parents move) and she worked with me to place my mom AND my dad pretty urgently at this point. Dad is in independent living and mom will be in skilled nursing. I chose this location as it is 5 minutes away from my house and friends of mine had their parents there and they could not have been happier with the care they received. We were impressed with how nice the apartments are, and how friendly everyone is from the residents to the staff. Michelle was so caring and such a pleasure to work with! She answered all of my many emails in a timely fashion which was so helpful and prevented me from being totally stressed with everything going on. She even offered me assistance and guidance when the situation of my parents care changed. I appreciate all her time and patience in this long process (on our part!) I am sad that I won't be dealing with her as much now that they are settled! 🙂
My mom recently made the tough decision to sell her home & move to an apartment in Masonic Village. We chose this location as it is 5 minutes away from my house. We were impressed with how nice the apartments were, and how nice everyone was to us from the residents to the staff. Brenda in marketing guided us through the process completely & was such a pleasure to work with! She answered all of my many emails in a timely fashion which was impressive. The ladies at the front desk are so helpful and answered many questions for me with a smile! Mom is having fun meeting other residents and getting involved in the many activities they offer. Our family is very thankful that mom is thriving there😊
Alyssa was super helpful and fast at response and the facilities have wonderful events!
Alyssa and her crew were phenomenal in helping to make my grandmother's move into their facility as seamless as possible. The grounds are beautiful, the convenience of having everything right there is awesome. The people are all friendly, the place is clean, and my grandmother loves it!
I have been in 7 rehab facilities in the Tri State area in the last 3-1/2 years. The Masonic Village is the best of the lot. Clinical staff is top notch and care staff is thorough and gentle. Physical Therapy staff is persistence but is not “in your face” as most seem to be. Kitchen tries hard. Good ingredients, good recipes but food arrives cold at rooms and it is difficult for staff to reheat in microwaves. If they fix the temperature of the meals they get 6 Stars from me..
Wonderful place!
I am very happy with the Masonic Village facility. I find the staff to be pleasant, helpful, and very caring. They have numerous activities for all the residents to participate in and enjoy. The residents there are welcoming and friendly. The facility is very comfortable with pleasant surroundings. I am very happy with the Masonic Village. I find the staff to be pleasant, helpful, and very caring. They have activities for all the residents to participate in and enjoy. The residents there are welcoming and friendly. The facility is very comfortable with pleasant surroundings. Our family is so happy to find such a great place for our parents.P.S. Alyssa was wonderful. In helping out family with the decision and transition of coming. Very patient and kind!
The leadership and staff at Masonic Village (MV) Compass Point Independent Living are experienced and caring, which has eased my parents’ transition to apartment living. The Health Care support team (is wonderful – Dianne is responsive and has been so valuable in the coordination of my parents’ medical appointments and needs. Joe’l, Administrator of Independent Living, is hands-on, and Jamie, the Director of Community Life Services, is passionate and enthusiastic, creating a fun environment with a variety of activities and events. My parents have been able to meet so many people and are beginning to feel a part of the community. Special acknowledgment goes to Alyssa and her team for their time and support during the decision-making process. Alyssa is passionate, knowledgeable and sensitive to senior living needs, which was extremely helpful in the decision and transition process.Masonic Village Compass Pointe is a friendly environment, with a team, who works hard to enable their residents to remain independent!
Alyssa is great. I want to thank her and the staff at Masonic Village for helping my family in getting my parents of 91 & 90 into there independent living apartment. Alyssa was helpful walking my sisters and I through the stressful process. The apartment is wonderful and my parents are adjusting. Thank you to all of the staff.
My father was in rehab for a couple weeks at Masonic Village. Overall, we were pleased with his recovery after a long hospitalization. Nurses were informative. Jena and Victoria helped us prepare for his return home. Therapy services were great, he loved his team. The building was very clean.
When my mother moved into Masonic Village she was concerned as she was moving from a house to an apartment. The facility, environment, community and especially the staff quickly relieved my mother’s concerns as she rapidly adjusted to her new environment making Masonic Village her home.Both my mother and my family felt and feel very lucky to have found this facility and it’s caring community. My words cannot express how pleased we are with the community of care that we enjoyed while she truly lived the last of her 99 years.
My mother has not actually moved into her apartment yet. Thus far, the entire staff has been very professional, kind, accommodating, and welcoming in helping us to make this transition for Mom. We were already familiar with the Masonic Village and some of it's wonderful amenities. We look forward to getting her moved in and beginning this next chapter.
I have lived in the Masonic Village for one and a half years. I was very sick when I came here The medical staff helped with my condition until I progressed to rehab. The rehabilitation area helped me with PT and OT until I was strong enough to move to assisted living. I worked hard in each area with the help of the wonderful staff. When I was well enough I moved to an apartment. After being in my apartment for a year I feel I made a good decision to sell my house and move to the Masonic Village permanently.
I spoke with the admissions department, and Katie and Chrissy were so helpful. They are very knowledgeable when my family and I ask questions and always was available whenever we called. working with the team made the decision easy to make for my loved one.
Masonic is a a very active community with the friendliest of staff. They truly love what they do here and it shows everyday. I am part of one of the health teams that come to this community, and I’m am always impressed by the collaboration and team work that goes into each resident. I would highly recommend this community to my own family!
Alyssa and her entire team are amazing, caring, eager to help and easy to work with. You can tell every single person you encounter cares and is truly passionate about what they do. The residents are so happy - this is truly a wonderful community!
Fantastic service from Village Marketing Dept! When I lost the keys to my apartment they had a repacement set of keys in my hands in two hours instead of the normal two days!
My father was here at the most difficult time in our family's lives.I don't think we could have emotionally made it through if it wasn't for the social worker here named Collika Thomas. She made every effort to get my father on a hospice that would take care of him, calling every hospice in nj until the day that option was not needed.Not only did she go out of her way to check on my father ever day while he was alive. She made sure to check on us when he passed.I appreciate the staff in this facility immensely and would recommend here 10 times out of 10.
My dad has been a resident at the Masonic Village at Burlington for about (8) years; first in his own independent apartment, and then transitioning through in-house rehabilitation facilities, and now in Long Term Care. At every step, from Management to Care Givers, nothing but first class, personalized and heartfelt assistance. I speak with him nightly and often hear when a nurse or CNA comes into his room...and speaks to him like he is extended family. I've met some of them in person and you know what? I do consider them and the others at MVB, as extended family....
My husband has been cared for by the staff of Acacia Home Care at Masonic Village for the last 2 years. His care needs are complex and he is fully dependent on others for all of his care. Since I still work full time, I needed to find a company who could provide assistance 8 hours a day, 5 days per week. I tried some other companies and found they could not reliably meet our needs. Acacia has been able to meet my husbands needs consistently. They carefully select caregivers who can handle his care. They have made every effort to send the same caregivers for consistency and make sure that they are fully trained to meet his needs. Our primary CHHA who is with my husband five days every week is our angel; she is like a member of our family. She provides excellent care and gives me comfort in knowing he is well-cared for so that I can give my full attention to my responsibilities at work. I would highly recommend their services for anyone looking for short or long term needs.
WOW. I am just stunned by this community. Masonic Village is just that. A village. The residents and team members provide for the warmest and most hospitable environment in New Jersey. It is hard for other communities to compare to this amazing organization with over 125 years of experience.
I have lived at Masonic Village for 5 years and love it. The staff is receptive, friendly , courteous and goes the extra mile to help. The staff cares deeply about each of us. To move here was one of the best decisions I ever made
Excellent facility. My husband resides there.